Auto Shipping Tips
Auto Shipping Scheduling
Schedule your auto shipping at least 4 weeks before you
move, giving enough time to arrange for a car mover carrier
to pick up your vehicle. Basically, the more advance time
the better. If you are not available, please arrange an alternative
authorized party such as neighbor, friend or relative you
can trust to transfer the car to the car mover. Most automobile
shippers offer door-to-door service. However, in many residential
neighborhoods it may be difficult to drive in a large truck
carrying your vehicle. Because of potential difficulty in
getting the truck into your neighborhood, the car mover may
ask you to meet them at a nearby local shopping center or
garage for pick up of your vehicle. The same will apply for
Auto Shipping Insurance
Make sure your car is adequately insured by the car mover
for relocation. Upon pick-up, the driver will do a condition
report (bill of lading) for any scratches or damages on the
vehicle which should be signed by both parties. The same will
occur upon delivery; make sure you check vehicle before signing.
Reporting any damages or claims at a later time is not advisable.
Do not leave personal possessions of any kind in your car.
Of course spare tires, car jacks, and other standard items
that can be found in a trunk of a new car are not a problem.
Make sure anything left in the car is tied down securely.
Auto Shipping Delivery
Make sure that if you or an authorized party is not available
to receive your car, that it will be stored in a secure storage
facility where you will be able to pick it up at a more convenient
time. This may be subject to additional charges.
Specifics on Auto Transport
Auto Shipping Cost
When working with a Car Mover, confirm what the total cost
of the shipping will be. As you obtain quotes from several
car transport and auto shipping companies, be prepared to
- approximate departure date
- type of vehicle(s)
- type of car transport service desired (e.g., door-to-door
car transport vs. terminal-to-terminal)
- special car mover or auto shipping requests (eg., deliver
at a location other than your home vs. at your home)
Paying For Shipping Your Vehicle
While some car movers and auto shippers may not require
payment in advance, others require a deposit, or full payment
in advance. If a deposit is given, amount due is always required
at time of delivery - oftentimes with a cashier's check or
cash. If full payment is required prior to car transport or
auto shipping service, consider using a credit card so that
charges may be disputed if circumstances warrant such actions.
Make Sure You Are Properly Insured
Your vehicle should be insured against damage and theft
by your car transport or auto shipping company. Ask for a
copy of the car mover's insurance coverage. Find out how the
car mover's insurance works with your own insurance in the
event of damage during car transport. Additionally, find out
if there is any kind of damage deductible and the amount.
Everything pertaining to the car move should be in writing.
Your own car insurance policy may cover your vehicle in transit;
make sure to contact your insurance company to find out. It
is advisable that you do not leave any personal items in your
car when it is shipped; items left in the car may not be covered
by your homeowner's insurance policy.
Get Dates - Pick Up and Delivery
Get the estimated pick-up and delivery dates and times from
your car mover or auto shipping company. Make sure to get
a 3 day guaranteed window for the pick-up and delivery dates
of your car, as suggested earlier get everything in writing.
Once pick-up is made, your car mover or auto shipping company
should be able to provide you with a specific delivery date.
If you require a specific date for pick-up, many car moving
and auto shipping companies can accommodate you and store
your car at a terminal for an additional charge.
Check Car Moving References
It is important to verify the good standing and valid licensing
of any car moving company or auto shipping service. We urge
you to contact your local Better Business Bureau as well as
to verify that the shipper's license is valid and active with
the appropriate transportation agency (such as the state or
federal Department Of Transportation). Mover MAX does its
best to make sure that we list only quality service providers.
However, we cannot guarantee the quality of service of any
car moving or auto shipping company. It is important that
you take the time to check references and get all services
agreed to by the company in writing.
Inspect Your Car Before Auto Shipping
It is advisable that in addition to receiving a condition
report document from your car mover detailing any pre-existing
damage to your car, that you take photographs of the car,
date the photos, and attach them to the condition report provided
by the car mover for your records. You must have a detailed
description of the condition of your car prior to shipping.
The condition report or other document used by the car mover
should include: current mileage, pre-existing damage of any
type including: glass, scratches, paint, dents, and so on.
This report is important in case any disputes arise.
Vehicle Delivery Inspection and Acceptance
When your car is delivered, make sure to methodically inspect
your car. Use the condition report given to you at pick up
and go over all of the details. Look for damage not on the
original report. Check for changes in mileage and check every
part of your car carefully including the roof and under your
car. Look for obvious damage or changes to the car's condition
that may have occurred during the shipping. If there are any
discrepancies, make sure to note them on the condition report
you received on pick-up of the car, and have the driver sign
the document. Please be advised that you should avoid accepting
your vehicle at night or at a location that does not permit
you easy access to inspecting all parts of your car. It is
absolutely essential that you perform a thorough examination
of your car as described above. Remember that once you have
accepted your car, your signed documentation is what protects
you. If problems arise, reputable car moving and auto shipping
companies will work out disputes with you in an amicable fashion,
but you must have documentation.
Unresolved Disputes with Moving Companies
Always try to work out your dispute with the car mover or
auto shipping company first. They often work on a referral
basis and are motivated to working out problems. However,
if you feel you have reached a dead end or that you have not
been treated reasonably, you have the option of filing complaints
with multiple agencies (BBB, State and or Federal Department
Of Transportation, Interstate Commerce Commission) as well
as seeking legal counsel.
Complete Information on Auto Shipping and Car Movers
The most complete selection of car moving and suto shipping
guides available with tons of information on how to prepare
for a car move and the different types of car moving companies.
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